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1. Personal Information Collection and Purpose of Using Personal Information
The Website has the following purposes for collecting and using customers’ personal information:
① Settlement of charge for experience product sales, implementation of mediation services and service offer - For example, reservation of Local life & culture experience, contents offer, purchase & payment, delivery of goods, financial transaction authentication & financial service, charge collection and etc.
② Customer management - personal identification for management & use, prevention of unauthorized use of unauthorized members and prevention of unauthorized use, confirmation of enrollment / withdrawal, age verification, consent of legal representative when collecting personal information of children under 14 years old, complaint processing, notice delivery, etc.
③ Identification of local friends - Personal identification, prevention of implementing improper mediation services and prevention of use the services
④ Others - Confirmation of user's intention, new service / new product of event information guide
2. Personal Information Collection Item
The minimum personal information items and purposes collected to us to provide services are as follows. When you register as a customer, we collect information by entering information on your own or storing automatically generated information such as log, cookie, etc.
① Mandatory collection items: ID, password, e-mail, name
② Optional collection items: Profile images, date of birth, telephone number, mainly used SNS ID, other telephone number,
③ Others : Virtual bank account, Log record, Service use record, Cookie, IP address, Suspension record, etc
3. Periods of Retaining and Using Personal Information
Customer's personal information will be processed and retained within the period of holding and using personal information in accordance with statutes and regulations or within the period of holding and using personal information that we have agreed to when collecting personal information from customers. However, if there is a need to hold for a certain period of time due to the confirmation of the relationship between the rights and obligations of the transaction as follows, it may be held for a certain period according to the provisions of relevant statutes and regulations.
- Membership records: 1 year, but if the bond & debt relationship remains, until settlement of the bond & debt
- Records of contract or withdrawal: 5 years, but the identification information provided by the Local friend for the contract with us is maintained for up to 5 years from the end of the local friend's work
- Record of payment and supply of product : 5 years
- Records of consumer complaints or disputes: 3 years
- Record of indication / advertisement: 6 months
4. Personal Information Process and Provision
① We process the customer's personal information within the range notified in the membership registration, Terms & conditions and the Article 1 including personal information collection and purpose of using personal information, or the range agreed to when joining the membership and the terms & conditions, and does not process or provide it to a third party.
② We may also provide personal information to third parties in the following cases.
- When customers’ personal information is required by relevant institutions for
investigation purposes in accordance with relevant statutes
- When customers’ personal information is provided in a form that cannot identify certain individuals for advertisers, suppliers, or research organizations to compile statistics or conduct academic or market research
- If there is a request in accordance with procedures set out in other relevant statutes
③ In principle, the company shall notify the other parties of the information provided by the relevant statutes or by the request of the investigation agency. It may be impossible to notify you inevitably due to legal reasons. We will try our best to prevent information indiscriminately from being provided against the purpose of collecting and using the information.
④ The company can provide users' personal information for new technology development or better service. Even in this case, before the information is provided, the person or organization that will provide personal information will specify what information is needed, why, how long it is protected and managed in advance and ask for consent, Without owner’s consent, we do not collect or provide any additional information.
5. Customer's Rights and How To Exercise
① The customer may exercise the right to protect personal information at any time with respect to the Company. If the customer is a child under 14 years of age, the legal representative of the child shall have the right to read, correct, and can be requested.
- Personal information access request
- If there is an error, correction request
- Removal request
- Process stop request
② If the customer requests the deletion of personal information, it shall follow the procedure described in the processing and holding period of personal information in Article 3 and the procedure and destruction method of personal information in Article 7.
6. The Procedure and Method of Destroying Personal Information
① In the event that personal information is unnecessary, such as the expiration of the period of personal information retention under Article 2, We shall destroy such personal information without delay.
② We destroy personal information in the following ways:
- Personal information stored in an electronic file is deleted using a technical method that cannot play the record.
- Personal information printed on paper is destroyed by incineration.
7. Protection of Personal Information
The Website shall take technological/administrative/physical measures required for ensuring the security of personal information in accordance with Article 29 of the Personal Information.
- Protection Act.
1) Encryption of personal information
Users’ personal information, including passwords, is stored and managed and is only known to the users who own that information. Important data is secured with separate features, such as the encryption and locking of files and transmitted data.
2) Technological measures against hacking
The Website shall install, regularly update, and check security programs to ensure that personal information is not leaked and damaged due to hacking or computer viruses. It shall also install systems in areas to which access from the outside is controlled, as well as
technologically/physically inspect and block such areas.
8. Internet Access Information File
① We operate Cookies to locate and store members' information as needed in the operation of our website. Cookies are tiny text files sent to the member's browser by the server used to run the website, stored on the member's device (PC, smartphone, tablet PC, etc.), and expired upon the end of the web browser or upon logout.
② The members can decide whether to refuse to allow the collection of information by cookies through our security policy.
9. Privacy Officer
The company is responsible for the overall handling of personal information and designates a person in charge of personal information management as follows to deal with complaints and relief of the information subjects related to the processing of personal information.
- Person in charge of personal information management
Name: Kim Heein
Position: Chief Executive Officer
10. Requesting Access to Personal Information
According to Article 35 of the Privacy Act, the client can submit a request for personal information to the person in charge of personal information protection in the preceding paragraph to apply for access to personal information within 10 days by preparing a request for personal information access, indicating the items and contents of personal information collection and the purpose of the collection and use of personal information, the period of personal information, the status of the provision of personal information to a third party, and the facts and contents agreed to be viewed. However, if there is a legitimate reason that cannot be read within 10 days, the reason can be notified to the customer and the reason can be postponed. If the reason expires, the reason can be read without delay.
A. Our personal information handling policy may be changed according to law revision in Korea and changes in our internal policy.